Refund policy

RETURNS/REFUNDS: I hope you love what you ordered. But in case you don't—perhaps it's a little too big or the style just isn't you, we are happy to accept it back within the policy below. The most common reason for a return is that an item does not fit. I highly encourage you to try on your new item(s) as soon as you receive your package.

LBK Return Policy: LBK PERMITS RETURNS RECEIVED BACK WITHIN FOURTEEN (14) DAYS from the date of the original delivery confirmation for a full refund in store credit. There are a few requirements to note with the item(s) you wish to return:
Items must be in original condition; No make-up or deodorant marks, free of smells (perfume, oils, cigarette, deodorant, detergent), un-altered, unwashed, and free of pet hair.
If your item arrives with tags attached, TAGS MUST STILL BE ATTACHED when you return! I
Be sure your items are not FINAL SALE!
As soon as we receive the item, and it is confirmed to be in LBK original condition and have met policy criteria, we will issue you a store credit through your account.
PLEASE READ!! Attempted Returns 14 - 30 days from receipt of delivery will be charged a minimum 50% restock fee, and we will issue a store credit for the remainder of the refund. If a return exceeds the policy of 30 days from receipt of delivery confirmation, we will notify you that your item is unreturnable and offer the option to have your item sent back to you at your cost or you may opt to have us donate to a local women's shelter. Final Sale items are just that, FINAL! No returns or exchanges will be accepted. Thank you for understanding.
*FINAL SALE ~ Items sold at a discount of 30% or more.

DAMAGED ITEMS: Please look over your order as soon as you receive it. If you think that you've received a defective item, please email me within 3 business days of receipt of your order. We are not responsible for items damaged while washing or wearing. If you were sent incorrect items or are missing items from your order, please email me as soon as possible.

Defective or damaged items that can be returned:
* items that are unworn or unwashed
* items free of perfume, dog hair, deodorant, cigarette smoke and other stains.

RETURN ADDRESS:
Live By K Boutique
701 Glenmore Dr
Pasadena, TX 77503

Contact email: info@livebykboutique.com

EXCHANGES: We are unable to hold items for an exchange. You will need to purchase the new size/color. Once we receive the returned item, we will refund you for store credit.